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The following Terms and Conditions shall be governed by and construed in all respects in accordance with the law of Singapore. Any aspects that are not covered by these Terms and Conditions are subject to the law of Singapore.

Sims Lighting Gallery reserves the right to amend these Terms and Conditions without prior notice. All amendments to these Terms and Conditions will be posted here and copyrighted to Sims Lighting Gallery. Continual use of our website will be deemed to constitute an acceptance of the new Terms and Conditions.​​​​​

Customers accept and acknowledge that they are fully informed of the following:
Upon delivery, you must sign to agree that the items have been received in good condition and that your order is complete. Should there be any damages or defects upon delivery, you must notify the delivery team or sales representative immediately. You have the right to reject the damaged or defective items upon delivery (except for clearance, display piece, and free gifts) at no charge if the claim is valid. Once the delivery order is signed with no discrepancies, it is deemed that the order is accepted by you in good condition.

Any claim made after the delivery team has left your premise will not be entertained.
Should there be discrepancies with your items, we aim to have the item available at the earliest available date. In the event an exchange cannot be made, Sims Lighting Gallery reserves the right to offer a substitute or exchange.

All product dimensions provided are approximate. While we have tried to provide the best images and descriptions possible, we do not guarantee that details in website images are 100% accurate representations of the products. Hence, we strongly recommend that you visit our showroom to view the actual display. Please contact us before ordering if there are any doubts or queries regarding the item.​​​​

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